Empower customers
to help themselves.
Build a customer academy that reduces support load, drives product adoption, and turns users into certified advocates.
For Product managers, Customer Success, and Marketing leaders
Use Cases / Customer Education
See it in practice
Add your learners
Invite learners into your training space.
Assign their training
Choose a course and assign it to the relevant learners or groups.
Check their progress
Review completion and results, then follow up where help is needed.
Screen recording of the analytics dashboard. Active users and assignment completion are shown above a daily activity chart, and the date range is switched from seven days to twenty-eight, redrawing the chart.
What you can
achieve.
Reduce support tickets
Answer common questions once with self-serve courses instead of repeating them in tickets.
Drive product adoption
Educated customers use more features and see more value. That means lower churn and higher NPS.
Create a revenue stream
Offer premium certifications and training programs. Turn your expertise into a product.
Scale without hiring
Train thousands of customers without expanding your customer success team.
Build customer loyalty
Certified customers become advocates. They've invested time and earned credentials.
Build your customer academy
Interactive product simulations
Let customers practice in a safe environment before touching the real product.
Certification programs
Issue certificates with expiration dates. Create tiered certification levels.
Self-paced courses
Customers learn when it's convenient for them. No scheduling required.
Customer academy portal
Branded learning portal that looks and feels like part of your product.
Engagement analytics
See which content drives the most engagement and where customers get stuck.
Support integration
Link training directly from help articles. Convert support queries into learning moments.
Start free. Ship your first course today.
free for 10 learners · no credit card