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Global Statistics

View platform-wide analytics and metrics

Accessing Global Statistics

Global statistics for the system are available in the "Statistics" tab of the sidebar menu.

Overall Statistics (Analytics)

Global statistics overview

The overall statistics field shows:

  • Number of courses published in the system
  • Number of active users in the system
  • Number of user groups

Leaders

In the leaderboard table, users (or groups of users) are represented with dots, indicating their results in terms of the number of completed courses compared to the average result for completed courses.

This visualization helps identify:

  • Top performers across the entire platform
  • Users or groups that need support
  • Overall engagement patterns

Courses

The graph displays the number of courses created, published, and assigned.

  • X-axis: Time points, which can be adjusted depending on the selected period
  • Y-axis: Number of courses

This helps track:

  • Course creation velocity
  • Publication trends
  • Assignment patterns over time

Users Without Results

This field provides a list of all system users who have started at least one of the courses assigned to them but have not yet completed any.

A high number here usually points at one of three things: a course that is too long or too difficult, learners who need support to get through it, or a technical problem stopping them from finishing. It is worth checking which before assuming the third.

Inactive Users

This list includes system users who have not yet started any of the courses assigned to them.

Common reasons for inactivity:

  • Users haven't received or seen course notifications
  • Courses assigned don't align with user needs or interests
  • Technical barriers preventing access
  • Lack of time or motivation

Unassigned Courses

This is a list of published courses for which assignments have not yet been made.

Regularly review this list to ensure valuable content is being utilized. Published courses with no assignments may represent missed training opportunities.

User Filtering

To find users more quickly, you can customize filters in the "Users" and "Groups" tabs of the "Team" section in the sidebar menu.

For user filtering, you can use filters based on:

  • Roles
  • Registration dates in the system

For group filtering, you can use a filter based on:

  • Number of users

The Learning View

The learning view plots everyone in your organisation on two numbers at once: how much of what they were assigned they have completed, and what they are averaging on it.

That splits your people into four groups rather than one ranked list:

  • Leaders - high completion and high scores
  • Challengers - high scores, but little finished so far
  • Outsiders - plenty finished, at low scores
  • Beginners - low on both

Alongside it, the User leaderboard ranks your top performers directly. Inactive learners sit outside the quadrants entirely, which is usually the group worth acting on first.

The period control at the top of the page — All time, Day, Week, Month — applies to the whole screen. The shorter windows are rolling periods counted back from today, not calendar weeks or months.

Insights

Insights is the tab that does the digging for you, and it is the fastest route from a dashboard to something you can actually fix.

It surfaces three ranked lists:

  • Hardest Questions - the questions most learners get wrong
  • Lowest Completion - the courses people start and do not finish
  • Toughest Tests - the tests with the lowest pass rates
Read Insights as a fix list rather than a scoreboard. A question that almost everyone gets wrong is more often a badly worded question than a room full of people who did not study.

Best Practices

  • Monitor platform health: Regularly review global statistics to understand overall system usage
  • Identify system-wide trends: Use course creation and assignment graphs to spot patterns
  • Address inactive users: Develop strategies to engage users who haven't started courses
  • Optimize course assignments: Review unassigned courses and assign them to relevant users/groups
  • Benchmark performance: Use leaders data to set realistic performance expectations
  • Export and analyze: Download CSV files for deeper analysis in external tools
  • Set platform goals: Establish targets for course completion rates, active users, and engagement
  • Compare time periods: Track how metrics change over weeks, months, or quarters
  • Use filters effectively: Leverage filtering to quickly identify specific user segments

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